Legal
Privacy Policy
Last updated July 27, 2026
This policy explains what information Quantirx collects across the Quantirx Commerce product and Data Solutions services, and how that information is used and protected.
Information we collect
We collect information in three general categories:
- Account information you provide, such as name, work email, and organization details.
- Data from sources you choose to connect, such as commerce platforms, advertising accounts, payments, shipping providers, CRM, ERP, databases, spreadsheets, or APIs.
- Usage information, such as feature interactions and basic device/browser information, used to operate and improve the service.
How we use information
We use collected information to operate and improve Quantirx, power dashboards, reporting, and AI-assisted features, communicate service updates, respond to support requests, and maintain the security of the platform.
Connected services and integrations
When you connect a third-party platform, Quantirx accesses only the data needed to provide the requested feature. You control which connectors are active and can disconnect a source from your workspace settings.
Data retention
Account and connector data is retained while your account is active. If you close your account, we delete or anonymize personal data within a reasonable period, except where retention is required for legal, security, or accounting reasons.
Data sharing and processors
We share data with a limited set of infrastructure and service providers, such as hosting and email delivery, who process it on our behalf under confidentiality and data-processing terms. We do not sell your data, and we only disclose it further if required by law or to protect the security of the service.
User rights and requests
Depending on your location, you may have rights to access, correct, export, or delete personal information we hold about you.
To make a request, contact support@quantirx.com.
Contact
For privacy questions, contact support@quantirx.com.
